This privacy notice tells you what to expect us to do with your personal information.
Email: support@portoindependente.pt
We collect or use the following information for the operation of customer accounts and guarantees:
Under EU data protection law (GDPR), we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the GDPR. Which lawful basis we rely on may affect your data protection rights which are in brief set out below. You can find out more about your data protection rights and the exemptions which may apply:
You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for. You can read more about this right here.
You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete. You can read more about this right here.
You have the right to ask us to delete your personal information. You can read more about this right here.
You have the right to ask us to limit how we can use your personal information. You can read more about this right here.
You have the right to object to the processing of your personal data. You can read more about this right here.
You have the right to ask that we transfer the personal information you gave us to another organisation, or to you. You can read more about this right here.
When we use consent as our lawful basis you have the right to withdraw your consent at any time. You can read more about this right here.
If you make a request, we must respond to you without undue delay and in any event within one month. To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.
Our lawful bases for collecting or using personal information for the operation of customer accounts and guarantees are:
Directly from you
[Insert information about how long you store personal information here.] [You said you didn't have a retention schedule, or you weren't sure. Once you've downloaded or copy and pasted this privacy notice, you can fill the information in above. You must not publish the privacy notice without it. For more information, see our guidance on how long you should store information (opens in a new window).]
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice. If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to your local data protection authority.
Last updated 30 March 2025